1. Unity Voicemail

You may access Unity in the following two ways:
• Internally – Press the messages button on your phone.
• Externally – Dial 562-907-5999.
• Your ID (if requested by the system) is the same as your extension number.

2. Setting Up Your Voicemail

Internally 
Step 1 Press the messages  button on your phone and follow the voice instructions.
Step 2 Listen to the menu and follow the voice instructions.

Remotely
Step 1 Dial 562-907-5999.
Step 2 Enter the ID (your extension number), then press # (pound sign) button.
Step 3 Listen to the menu and follow the voice instructions.

3. Accessing Your Voicemail

Internally
Step 1 Press the messages button on your phone and follow the voice instructions
Step 2 The red light on your handset lights when you have a voicemail message. The LCD also displays a text message indicating the number of voicemail messages in your inbox.

Remotely
Step 1 Dial 562-907-5999.
Step 2 Enter your ID (your extension number) then press # (pound sign) button
Step 3 Listen to the menu and follow the voice instructions.

4. Record a Greeting

Step 1 Log on to Cisco Unity.
Step 2 Press 4> 1> 1  
Step 3 After Cisco Unity plays your current greeting, press 1 to rerecord it
                                                                      Or
    Press 3 to record a different greeting. Choose the greeting, and then rerecord it.
 
Use these keys as you record:
8 = Pause or resume # = End recording

Use these keys anytime:
* = Cancel or backup # = Skip or move ahead

5. Check Messages

Note: Old messages are not deleted automatically. Delete unwanted messages frequently to save space. 
 
Step 1 Access your voice mail following the steps above
Step 2 Press 1 to hear new messages
                                                                      Or
                                            Press 3 to review old messages.  
Step 3 Use the following keys to manage your messages and control playback:

6. Reply to a Message

You can reply by phone only to messages from other people in the same voicemail system (e.g. from people on the Cisco VoIP System). 

 

7. Forward a Message

You can forward a message as is, or record an introduction that plays before the forwarded message. When addressing a message, press the “#“ key twice (# #) to switch between spelling mode (name of person) and number mode (their extension).
You can forward messages from other people in the same voicemail system.  

 

8. Change Your Password

 
 

9. Playback Volume of Message

As you listen to a message by phone, you can adjust the volume of the message. The change does not affect the playback volume of other messages. You cannot adjust recording volume or the playback volume of greetings. 

 

10. Change Your Recorded Name

   

11. Voice Mail Actions and Options

While listening to the message you can perform the following functions:
 

 
 

12. Quick Tips

Unity Voice Mail System Access

External:
Dial (562) 907-5999
Enter ID = 4-digit extension
Enter password

Internal:
Press the Messages button on the phone
Enter password
 
While listening to the message you can perform the following functions:

After listening to a message, you can perform the following functions: